Travel & Order Support

Whether you are choosing an organizer before a trip, checking a shipment already on its way or need help after your order arrives, Varenqio Customer Care is available by email.

Before You Travel

Need help understanding the size, layout or intended use of a Varenqio piece?

Tell us which item you are considering and what you plan to carry. We can help clarify the product information available on the store.

Order & Delivery Help

• Order confirmation
• Shipping status
• Tracking
• Address correction before shipment
• Delayed delivery
• Missing parcel review

Returns & Product Issues

• Return requests
• Damaged products
• Incorrect products
• Defective products
• Refund status

What To Include In Your Message

For order-related questions, include:

• Order number
• Name used on the order
• Checkout email
• Short description of the request

Photos may be useful for damaged or incorrect products.

Business Information

Varenqio is owned and operated by:

Chongqing Xiaoyuan Youmeng Technology Co., Ltd.

Business Address:
Room A2006, Annex No. 4,
No. 36 Xiyong Avenue,
Shapingba District,
Chongqing, China

Return Address

Approved returns are sent to:

Chongqing Xiaoyuan Youmeng Technology Co., Ltd.
Room A2006, Annex No. 4,
No. 36 Xiyong Avenue,
Shapingba District,
Chongqing, China

Customers should contact service@varenqio.com before sending a return so the parcel can be properly identified.

Contact Form

Please include your name, email, order number if available and message. A phone number is not required.